{"id":4176,"date":"2020-08-25T23:58:40","date_gmt":"2020-08-25T21:58:40","guid":{"rendered":"https:\/\/luzbotanica.com\/privacy-policy\/"},"modified":"2023-09-11T18:46:34","modified_gmt":"2023-09-11T16:46:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/luzbotanica.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[vc_row][vc_column][vc_column_text]\n\n\n\n\n\n\n\n\n
Additional information on data protection.<\/strong><\/td>\n<\/tr>\n
Responsible<\/td>\n\n

Titular: LUZ GAL\u00c9NICA SL<\/p>\n

CIF: B13882469<\/p>\n

Direcci\u00f3n: C\/ SAN NICOLAS, 2 CP 03002 ALICANTE<\/p>\n

Telephone: 965212581<\/td>\n<\/tr>\n

Purpose<\/td>\n\n

Management of inquiries received through the web:<\/p>\n

It will be possible to create customer profiles based on the registered queries in order to send information about the pharmacy’s products and\/or services in a more personalized way. In no case will this fact allow automated decisions to be made in relation to the provision or not of the service by the pharmacy.<\/p>\n

The data will be destroyed after 5 years from the date of consultation.<\/td>\n

\n

Order management: reception, processing and shipment of the order.<\/p>\n

Customer management:<\/p>\n

Contact in case of need.<\/p>\n

Commercial transactions history.<\/p>\n

Sending information about the pharmacy’s products and\/or services.<\/p>\n

It will be possible to create customer profiles based on registered sales in order to send information about the pharmacy’s products and\/or services in a more personalized way. In no case will this fact allow automated decisions to be made in relation to the provision or not of the service by the pharmacy.<\/p>\n

The data will be destroyed after 5 years from the last sales transaction recorded in the customer’s file unless it is pending collection.<\/td>\n<\/tr>\n

Legitimation<\/td>\n\n

The data will be treated under your consent.<\/p>\n

If you do not give your consent, we will not be able to process your data and therefore we will not be able to handle your inquiries.<\/td>\n

\n

The data will be treated under your consent.<\/p>\n

If you do not give your consent, we will not be able to process your personal information, so we will not be able to contact you in case of need and\/or keep the history of your commercial transactions with the pharmacy and\/or send you information about our products and\/or services.<\/td>\n<\/tr>\n

Addressees<\/td>\n\n

The recipient of the data is the pharmacy itself.<\/p>\n

The data will not be transferred to third parties except in the legally established cases.<\/p>\n

The data will not be transferred to third countries.<\/p>\n

The pharmacy will be supported by other companies that will act as data processors, in particular for the creation and maintenance of the website, with whom it will sign the corresponding contract.<\/td>\n<\/tr>\n

Rights<\/td>\n\n

Any person has the right to obtain confirmation as to whether or not we are processing data concerning him or her. If yes, you are entitled to:<\/p>\n

Request access to your personal data.<\/p>\n

Request rectification or deletion of your data.<\/p>\n

Request the limitation of your treatment.<\/p>\n

Opposing treatment.<\/p>\n

The portability of your data<\/p>\n

You have the right to revoke consent.<\/p>\n

To exercise your rights please contact this pharmacy identifying yourself and indicating your request.<\/p>\n

You also have the right to complain to the Spanish Data Protection Agency about any matter relating to the processing of your personal data.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text]\n

Website owner information<\/h2>\nLUZ GAL\u00c9NICA S.L. with CIF B13882469 with address at C\/ SAN NICOLAS, 2, Alicante and e-mail address info@luzbotanica.com.<\/p>\n

Data Protection Officer<\/h2>\n

The owner is responsible for the personal data that are collected through the navigation and use of this website in accordance with the requirements established by the REGULATION (EU) 2016\/679<\/strong> data protection of natural persons as well as in accordance with the Law 34\/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI-CE).<\/strong>.<\/p>\n

By using this website we understand that you have read and understood the information provided in relation to the processing of your personal data.<\/p>\n

Data Protection Policy<\/h2>\n

The controller applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:<\/p>\n

    \n
  • respect for the freedoms and fundamental rights of natural persons<\/li>\n
  • that the data are processed in a lawful, fair and transparent manner<\/li>\n
  • that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they were collected<\/li>\n
  • that the purposes for which they are collected are explicit and legitimate and that they are not processed in a way that is incompatible with those purposes<\/li>\n<\/ul>\n

    The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, their rights and all the necessary legal information established by current legislation.<\/p>\n

    Data collected, purpose and lawfulness<\/h2>\n

    The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:<\/p>\n

      \n
    • to send you information about our products\/services Privacy policy of LUZ GAL\u00c9NICA S.L.<\/li>\n
    • to answer queries.<\/li>\n
    • to process orders, as well as to prepare the corresponding invoices, to inform about the status of the orders, to attend claims and any other management derived from the service rendered through this web site.<\/li>\n<\/ul>\n

      These purposes are based on legal principles for the processing of data collected by the regulations in force: for the performance of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of the users.<\/p>\n

      Web forms<\/h2>\n

      The personal data collected through the contact web form is used to answer any inquiry made by the user through the same.<\/p>\n

      The personal data collected in the order form are intended to process the data necessary for the correct management of your orders.<\/p>\n

      The processing of data is legitimized by the consent that you give us by expressly accepting the conditions of the treatment informed through this privacy policy.<\/p>\n

      Data recipients<\/h2>\n

      The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the data controller.<\/p>\n

      Your personal data will not be communicated to third parties, with the exception that such communication of data is covered by a legal obligation or when for the proper provision of the service or the execution of the contract is necessary to communicate your data to other data controllers such as other group companies or processors involved in the provision of the service (carriers for example).<\/p>\n

      For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his express consent.<\/p>\n

      Strict criteria are maintained for the selection of data processors and the contractual commitment with each one of them to comply with and enforce compliance with the obligations established in data protection matters.<\/p>\n

      In the event of international data transfers LUZ GAL\u00c9NICA S.L. ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures, such as the standard contractual clauses approved by the European Commission, are implemented.”<\/p>\n

      You can obtain more information about the processing of personal data of our organization by requesting it in the mail: info@luzbotanica.com\n

      Technical and organizational data protection measures<\/h2>\n

      The supports have the necessary technical and organizational measures to guarantee the confidentiality and conservation of the personal data obtained through the web.<\/p>\n

      Personal data collected from the web are processed using HTML protocol with valid SSL certificate.<\/p>\n

      The personnel involved in data processing operations: access, editing, deletion, etc… are trained and committed to this data protection policy.<\/p>\n

      Data retention<\/h2>\n

      The personal data obtained through the contact form will be kept for the time necessary to respond to the request\/query made.<\/p>\n

      Personal data obtained through the order form will be retained for as long as there is a contractual and\/or commercial relationship with you or as long as you do not exercise your right of deletion, cancellation and\/or limitation of the processing of your data.<\/p>\n

      Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some type of judicial, legal or contractual responsibility from its treatment, which must be attended and for which its recovery is necessary.<\/p>\n

      If you have expressly agreed to receive commercial information from us, we will retain your contact information until you notify us of your decision to cancel such commercial mailings.<\/p>\n

      Information on the existence of automated decisions (including profiling)<\/h2>\n

      We do not normally make automatic decisions, but when we do, we will make it clear that such a decision is being made. However, LUZ GAL\u00c9NICA S.L. has several sections dedicated to the personalization of services in order to display personalized advertising when accessing its Web site and also to send personalized communications.<\/p>\nLUZ GAL\u00c9NICA S.L. recognizes the possibility of profiling in order to improve its product offering or to personalize the delivery of commercial offers or to provide a more personalized service to the customer.<\/p>\n

      Opposition to the processing of data for advertising purposes.<\/h2>\n

      If you gave your consent for your data to be used for advertising purposes and you no longer wish to receive advertising, you can revoke your consent at any time by sending an e-mail to the e-mail address of the person in charge. info@luzbotanica.com\n

      Changes in the Privacy Policy<\/h2>\n

      We may change the information contained in this Privacy and Cookie Policy from time to time as we deem appropriate. If we do so, we will notify you in various ways through the Platform (e.g., through a banner, pop-up or push notification), or we will notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, object to or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookie Policy from time to time in case there are minor changes or we introduce any interactive improvements.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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